About

Meet Our Team

Chris Lee began his carpet fitting career at P&D Carpets in Cottingham in 1984 and has continued to work to the high standards that were expected of him then. After 12 years on Chanterlands Avenue, Chris felt he no longer required being tied to a retail shop as most of his customers preferred to use the HOME PATTERN service and have Chris visit them with his mobile showroom, so they could choose their new carpet in the luxury of their own home.

Now, purely by coincidence, Chris Lee is now back at the very unit he began his career at, in P&D Carpets old unit at Station Mills.


Our Values

1.

Good Customer Service

Its not that hard. We know every customer wants a good service and we are very good at giving one. From the first port of contact to the completion , we strive to offer a first class customer service. We also know the importance of the after-sales service. We are happy to return to the site of installation at any time if the customer has any queries.
2.

Courtesy

We know the value of courtesy in everyday life. It is important to our business, too We will keep you informed of all times for measuring, deliveries and installation dates throughout the process. If you leave a message, we will return it. If you have any special requirements, we will try and meet them for you.
3.

Trusting Company

We have 1000s of customers who trust us.We know it can be uncomfortable having workmen in your home or workplace, that is why we only use fitters we know and trust. We have all worked together for over 20 to 30 years now and understand the importance of trust, manners and common courtesy in the customers home.
4.

Selection

We deal with all the main carpet manufactures and wholesalers, which means we have 100s of samples to choose from. You can see all of them at our showroom, or Chris will bring a large selection to your home.
5.

Dependable

You can depend on us to deliver. We enjoy running our business and enjoy it even more when things run smoothly, so to do this we depend on each other to be efficient in keeping our customers happy.
6.

Recommendation

There is no better way of getting business than by recommendation. It gives you, the customer, confidence. We receive lots of orders from recommendations and our aim is then to get new customers to recommend us to their colleagues.

Our Unit

Our refurbished showroom at Station Mills, Cottingham has an airy urban feel reflecting the character and authenticity of the rail yard setting, complimenting the natural beauty and workmanship of the carpets, rugs and flooring we fit. We display one of the largest ranges of carpets and flooring in the area, all from leading manufactures including Axminster, Brintons, Brockway, Penthouse and Victoria.

Of course, we appreciate that showroom visits are not for everybody, which is why we`re happy to bring our showrom to you to view samples in the context of your home or workplace and the verious night, day and electric light settings of your room.

As well as traditional carpeting, our showroom houses a large display of natural flooring such as Coir and Sisal, combining chic minimalistism with the texture and character of natural materials.